![]() ![]() Download the latest Razer Synapse 2 installer from Razer website.Temporary turn off all your antivirus or firewall programs.If Razer Synapse does not detect any device, uninstall all Razer devices you have from Device Manager. Select Uninstall device to uninstall its driver.Expand the Keyboard, or Mice and other pointing devices, and then right-click on the problem device.Next, go to start menu or Cortana to search for and open Device Manager.You can enable show hidden files and folders by going to View, then enable the Hidden items option.Make sure you have the show hidden files option enabled to view hidden files that may be in these folders.In File Explorer, delete the folders (if still exist) in C:\Program Files (x86)\Razer and C:\ProgramData\Razer.Click on the Uninstall button to uninstall Razer Synapse.From the list of apps, select Razer Synapse.Navigate to Apps, then Apps & Features.If the problem persists, you can try a clean install of the device drivers and Razer Synapse. ![]() Uninstall driver and reinstall Razer Synapse Faulty or outdated ports, such as USB 1.0 or 2.0 ports on old computers, may have trouble detecting your keyboard and mouse. If your device is not being detected, try connecting it to different USB or audio ports on your computer. With that in mind, follow the troubleshooting steps outlined below to resolve issues with Razer Synapse not detecting your peripherals. If you’ve recently updated your operating system, make sure that your Razer Synapse software is compatible with your current OS version. How to fix Razer Synapse not working issueīefore diving into the specific solutions below, it’s important to ensure that your Razer peripherals are properly connected to your computer and that you have the latest version of Razer Synapse installed. Outdated or corrupted Razer Synapse software.Below are some of the most common causes of the issue: By recognizing these potential culprits, you can streamline your troubleshooting process and quickly pinpoint the specific issue affecting your peripherals. To effectively troubleshoot issues with Razer Synapse not detecting your keyboard, mouse, or headset, it is essential to identify the common causes behind the problem. Why is there no driver download from Razer website?Ĭommon causes of Razer Synapse not detecting peripherals.Uninstall driver and reinstall Razer Synapse.How to fix Razer Synapse not working issue.Common causes of Razer Synapse not detecting peripherals.If your mouse or keyboard can be recognized by that computer, you can make things right by trying the following solutions. If the mouse or keyboard still cannot be detected by Razer Synapse, there is something wrong with your mouse or keyboard. You have to contact Razer support to have your mouse or keyboard repaired or replaced. To fix Razer Synapse not detecting mouse/keyboard, you need to check if there is anything wrong with your hardware.Ĭonnect your mouse or keyboard to another computer. Solution 1: Troubleshoot the Hardware Problem What can you do when your Razer Synapse doesn’t work? You can try the solutions below one by one to fix the error easily. However, it has been reported that the error Razer Synapse not detecting mouse makes them frustrated sometimes. Many game lovers use Razer Synapse every day, which can help them maximise the output of Razer gaming devices such as Razer mouse or keyboard. Solution 4: Reinstall Your Device Driver.Solution 3: Temporarily Disable Antivirus Program.Solution 1: Troubleshoot the Hardware Problem.You can get 5 ways in MiniTool Solution when Razer Synapse doesn’t work. Are you wondering how to fix Razer Synapse not detecting mouse? Don’t worry, it is easy to solve actually.
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